Last updated: July 2026
At My Agency IVF, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard the information you provide when using our website and services. By accessing our website, you agree to the practices described here.
We may collect personal information that you voluntarily provide when you complete an inquiry or application form, request a consultation, apply as an Intended Parent, Intended Father, Surrogate Mother or Egg Donor, subscribe to our communications, or contact our team.
The information collected may include: full name, email address, phone number, date of birth, country/state/city, medical and health-related information, blood type, height and weight, pregnancy history, uploaded photos or documents, and any additional information you choose to provide.
We use your information to respond to inquiries, process applications, schedule consultations, match intended parents with qualified surrogates or egg donors, verify eligibility, provide support, improve our services, send reminders and updates, and comply with legal obligations.
Some application forms allow you to upload documents or photographs. These files are used only for evaluating your application and are securely stored. We do not share uploaded documents unless required for your application process or by law.
By submitting your information, you consent to receive communications from My Agency IVF, including email updates, SMS notifications, appointment reminders, consultation confirmations and follow-ups regarding your application. You may opt out of marketing communications at any time.
We do not sell, rent or trade your personal information. It may be shared only with authorized medical professionals, fertility clinics, legal professionals assisting with your case, trusted service providers supporting our operations, and government authorities when required by law. All partners are expected to maintain strict confidentiality.
We implement reasonable administrative, technical and physical safeguards to protect your personal information from unauthorized access, disclosure or misuse. However, no method of electronic transmission or storage is completely secure.
Our website may use cookies and similar technologies to improve performance, analyze traffic, remember preferences and enhance your browsing experience. You can manage or disable cookies in your browser settings.
Our website may contain links to third-party websites or use third-party tools such as analytics, booking calendars, payment providers and email services. We are not responsible for the privacy practices of third parties.
Depending on your location, you may have the right to access your personal information, request corrections or deletion, withdraw consent, object to certain processing, and request a copy of your data. To exercise these rights, please contact us.
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.
We may update this Privacy Policy from time to time. Changes become effective immediately upon posting on this page.
My Agency IVF · Based in Valencia, Spain, with worldwide services · info@myagencyivf.com
My Agency IVF